Vitality FAQ

Live Your Best Life

Frequently Asked Questions

1. About CBD

What is CBD?

CBD is short for Cannabidiol, a naturally occurring chemical compound classified as a phytocannabinoid and found prominently in the hemp plant. CBD is a specific non-psychoactive cannabinoid which positively affects all biological systems in the body via the endocannabinoid system and is known to provide a host of health benefits for humans and animals.

What are cannabinoids?

Cannabinoids are a diverse class of organic chemical compounds that are naturally produced in all manner of living things. When produced within plants they are called phytocannabinoids. When produced within humans and animals they are called endocannabinoids. Our bodies contain hundreds of these endocannabinoids, which act upon our neural cell receptors (CB1 and CB2) altering the release of neurotransmitters. CB1 receptors are located mostly in the brain and CB2 receptors are spread throughout the body. Phytocannabinoids are almost identical in physical structure to endocannabinoids, which allows them to interact with the internal system that our endocannabinoids use, the endocannabinoid eystem or ECS.

What is the endocannabinoid system (ECS)?

Within our bodies there exists a complex network of receptors called the endocannabinoid system or ECS. This system operates throughout the body to send and receive important chemical messages for our health and for maintaining homeostasis in the body. Recent studies have shown that the ECS interacts primarily with our nervous and immune systems and is responsible for balancing and optimizing functions such as sleep, relaxation, appetite moderation, controlling inflammatory and pain responses and enhancing cognitive abilities like mood and memory.

Our endocannabinoid system, under normal circumstances, is maintained by our healthy body’s natural ability to produce endocannabinoids. When there is a deficiency of endocannabinoids in the body due to aging or other impairing factors like stress, it affects how we feel and can become problematic for our optimal functioning. Supplementation with CBD is known to help offset this deficiency and restore optimal health.

What is hemp and how is it different than marijuana?

Hemp is a variety of the cannabis species, which exhibits high levels of CBD and low levels of THC (less than 0.3%). Conversely, marijuana contains anywhere from 5-30% THC and various amounts of CBD, CBN, THVC and other cannabinoids. THC (Tetrahydrocannabinol) is the psychoactive cannabinoid prominent in marijuana that is responsible for giving a “high.”

Although both hemp and marijuana are classified as cannabis species, their appearance, chemical composition, cultivation and applications are entirely different. Hemp is one of the world’s oldest domesticated crops and it is seeing resurgence after years of misconception banned it alongside its psychoactive relative, marijuana. Updated legislation worldwide has made industrial hemp available for use in over 25,000 possible applications including dietary supplementation, skin products, clothing, building materials and accessories.

Will CBD get me high?

No, CBD is entirely non-psychoactive. It does not result in the feelings of euphoria associated with ingesting THC from marijuana nor does it elicit any sensation of being “high” or “stoned.”

Do Vitality Health CBD products contain any THC?

All Vitality Health CBD products are 100% free of THC.

Will I test positive on a drug test if I use your products?

Employment drug tests are designed to detect impairment not supplementation so most tests are not designed to detect CBD but rather to detect THC, due to its psychoactive effects. Because Vitality Health CBD products are entirely THC-free they will not show a positive result on a drug test.

Some pre-surgical medical tests will test for CBD because it interacts with anesthesia. We recommend full disclosure of our product use to your medical professionals.

Is CBD from hemp as potent as CBD from marijuana?

Yes. Whether derived from hemp, marijuana, or even plants such as hops or cauliflower, biological interactions of the CBD molecule in the human body are the same. CBD is CBD. The key to potency is the bioavailability of the CBD molecule, which is determined by two factors: size and potentiation. Vitality Health CBD ensures the highest possible potency by using nanotechnology to fractionate CBD crystals into nanoparticles for 100% bioavailability. Our full spectrum VitaLife™ and Blends by Vitality™ tinctures contain additional potentiating compounds that further enhance the uptake of CBD to work synergistically in optimizing your ECS.

Is CBD safe?

Yes, taking CBD is proven to be completely safe and non-toxic assuming the plant it is derived from is high quality and farmed with organic standards. At Vitality Health CBD we employ rigorous standards of testing to ensure that the hemp sources for our CBD are organic and do not contain pesticides, heavy metals, microbials or solvents.

Is CBD safe for children and pets?

Yes, when accurate doses are administered based on body weight and the plant source of the CBD meets high quality standards, CBD is completely safe for children and pets. Vitality Health CBD offers tinctures and topical solutions specifically formulated for animals through our sister brand Pacific Spirit CBD.

Is CBD addictive?

No, CBD is not an addictive substance nor are there withdrawal symptoms upon ceasing to take it. CBD does not produce an excessive release of dopamine, therefore the euphoria associated with opioids or THC, or the relaxing effect of nicotine do not occur when taking CBD. CBD merely works to balance natural levels of neurotransmitters in the brain and nervous system. If there is an excess of one neurotransmitter, CBD will help to lower it, and if there is a deficiency of another, CBD will help to restore it back to an optimal level.

Can I develop a tolerance to CBD?

Early research suggests that developing a tolerance for CBD is an opposite phenomenon to developing a tolerance for THC, involving what is known as a reverse tolerance. With reverse tolerance, continued use of CBD results in a continually lesser dose being needed to achieve the same effects over time. THC diminishes the effectiveness of receptors in the endocannabinoid system with repeated use. Conversely, over time, CBD promotes increased activity in these receptor cells so there is no breakdown of the interaction between CBD and the endocannabinoid system and the CBD can stay continually active without diminishing its own effectiveness. Many CBD users have reported using lower doses as time goes on to sustain their desired effects, proving to be both therapeutically and financially beneficial for them.


If I take too much will it hurt me?

Cannabidiol is known to be non-toxic, with no known fatal overdose levels ever reported. Studies have shown that chronic use and high doses up to 1,500 mg/day of CBD are well tolerated in humans. Doses exceeding this amount may, in rare cases, result in the minor side effects mentioned above and may interfere with the efficacy of certain medications. Always consult your physician when trying a new supplement such as CBD in you health care regimen.

2. Taking CBD

What are the benefits of taking CBD?

At this time, we are not allowed to make outright claims about the benefits of our CBD products. We encourage you to do your own research and talk to your doctor first before starting any new nutritional and dietary supplement regimen.

However, CBD is widely known to offer many health benefits through promoting homeostasis in the body. When systems of the body are stressed, depleted or overworked, illness, pain or disorders occur. By balancing the endocannabinoid system, CBD acts to restore optimal functioning of these systems so they can correct themselves to healthier states. Hence, CBD doesn’t heal directly rather it facilitates the body’s own sophisticated self-healing and self-regulating capacities.

Reported benefits of taking CBD include:

  • improved mental health
  • reduction of stress and anxiety (including PTSD)
  • improved mood (calmness and tranquility)
  • anti-depressant
  • regulated appetite
  • improved memory and alertness
  • regulated sebum production for improved skin (anti-acne)
  • improved gut barrier function (stabilized metabolism and healthy digestion)
  • reduced nausea and vomiting
  • improved sleep quality
  • reduced pain and anti-inflammatory
  • reduction in epileptic seizures
  • inhibited cancer cell growth
  • anti-bacterial effects
  • supported bone growth
  • neuro-protective effects
  • reduced blood sugar levels
  • enhanced immune function
  • improved circulation
  • anti-psoriasis effects

Why take Vitality Health CBD?

Vitality Health CBD is an industry leader in CBD quality, enhancement and innovation. Not only do we ensure the highest possible standards of ingredient quality and safety through multiple levels of transparent third party testing but our patented BioPrime™ nano-formulation and VitaLife™ bio-enhancement processes ensure that you are receiving the most potent, bioavailable and effective CBD products available.

What Is BioPrime™?

BioPrime™ CBD molecules range from 50-100 nanometers in size, roughly 1000 times smaller than regular CBD crystals. BioPrime™ CBD molecules are achieved by putting CBD crystals through a patented process. In BioPrime™ form the small size of the CBD molecule make it up to 100 times more bioavailable than competing CBD products that are not nanoparticulized. This means a much higher absorption rate in the body resulting in more efficient and effective results using less product. In comparison, much of the effective ingredient in other non-nanoparticle CBD products is rendered ineffective as it is denatured in the stomach, liver or intestines before absorption can occur.

What is Vitality's VitaLife™ Full Spectrum (FSO)?

Vitality Health CBD’s VitaLife™ is a patent-pending, complete spectrum, bioenhanced base formulation that has been bio-engineered to provide superior conversion to the CB2 receptor delivering unprecedented results.

VitaLife™ is fortified with our patent-pending BioPrime™ nano-particle CBD delivery technology in addition to our proprietary blend of proven potentiating isolates to provide what is known as the “entourage effect.”

What is the difference between Vitality's ISO and FSO tinctures?

Vitality’s pure isolate (ISO) tincture is formulated with our BioPrime™ nano-CBD and emulsifed in a hemp seed carrier oil which helps to potentiate the CBD. No additional potentiators are added to our isolate formula.

The VitaLife™ full-spectrum oil (FSO) is also formulated with our BioPrime™ nano-CBD and is further bio-enhanced with a number of proven potentiating isolates to provide what is known as the “entourage effect.” Our FSO tinctures are emulsified in hemp seed or MCT oil.

Our controlled study groups have shown that our FSO formula significantly outperforms our ISO formula, however, due to taste sensitivities and personal preferences for ISO we still offer it as an option.

Do I choose a hemp seed or MCT carrier oil?

Our VitaLife™ FSO tinctures are available emulsified in either hemp seed or MCT carrier oils. Both carrier oils offer different benefits as nutritional supplements on their own, although we highly recommend selecting hemp seed oil, as it is highly tolerable and helps to potentiate the effects of CBD in the body.

Despite the popularity of MCT oil, studies have shown that 11.8% of the population reacts adversely to it, causing side effects such as anxiety or digetive discomfort which may counteract the effects of the tincture if taken to alleviate such syptoms.

What are Blends™ by Vitality tinctures?

The Blends™ by Vitality tinctures are 3 highly targeted, proprietary formulas specifically designed to combat pain and inflammation (Blends™ Relief), stress and anxiety (Blends™ Focus) or sleep issues (Blends™ Relax).

All 3 formulas are available in 1500mg and 3000mg concentrations and made up of our BioPrime™ nano-CBD emulsified in hemp seed oil. A unique profile of potentiating isolates is then added to each formula, enabling the targeted attachment of the nano-CBD at key CB2 receptor sites responsible for moderating the functions of pain, stress responses or sleep.

Which Vitality Health CBD tincture is best for me?

We highly recommend consulting a doctor familiar with CBD to determine what CBD product and concentration is best for you.

Your ECS (endocannabinoid system) can be compromised to varying degrees by environmental influences, stress, aging and illness. A depleted ECS manifests differently from person to person and may be the root cause of a variety of symptoms and conditions in your body.

Our controlled study groups have shown that the optimal starting strength to restore functioning in the ECS is between 1000mg-1500mg. A 3000mg strength is recommended for more serious conditions.

CBD dosage is based on preference and individual differences or symptoms in the body. It is generally recommended to start with a 1 ml dose of tincture, morning and night under the tongue for 1-2 minutes. You may gradually adjust the dose as you become more aware of how CBD affects your body. By observing the effects over a few days or weeks, you can determine what adjustments are necessary, increasing your dosage until you experience your desired effects.

Once your symptoms are alleviated the dosage should no longer be increased as excessive doses may induce mild sedation. A lower maintenance dose or strength may suffice to sustain results at this point. Studies have shown that there is a bell curve of dosage and efficacy proving that taking too much or too little both reduce the effects of CBD.

How do I take Vitality Health CBD tinctures?

Vitality Health CBD tinctures are most effective taken sublingually as they are absorbed by the mucous membrane then directly and quickly absorbed into the bloodstream without having to go through the digestive system or liver.

To administer, squeeze 1 ml of tincture under the tongue and hold it there for about 60-90 seconds. You may wish to distribute the tincture further around the mouth before swallowing to allow for most efficient absorption.

To sustain beneficial CBD levels in the bloodstream, it is recommended to take 2 doses per day 12 hours apart. For more acute symptoms you may take 3 doses per day 6 hours apart.

How much CBD am I getting in each 1 ml dose?

To figure out how much CBD is in each 1 ml dose, here’s a simple equation to use:

[Total CBD in Bottle] ÷ [Number of ml in Bottle] = Total milligrams (mg) CBD in ml dose

For example, for a 30ml bottle of CBD tincture with 1000mg of CBD:

1000 ÷ 30 = 33.3 mg of CBD per dropper

There is, however, a significant difference between how much CBD is in a dose and how much CBD from that dose is actually being absorbed by your body, depending on how bioavailable the CBD is. Generally you can expect to absorb at most a quarter of the CBD from non-nano CBD products versus 100% absorption of Vitality’s BioPrime™ nano-CBD.

Potentiation also affects bioavailablity. Bio-enhanced tinctures like our VitaLife™ FSO are significantly more effective than pure isolate tinctures.

How long does it take to work?

Results from CBD manifest at different rates, depending on what symptom you are addressing and the degree of any health imbalances. Usage method, the quality and type of CBD plus your weight, metabolic rate and composition also play a role in how long it takes to get results.

Because of its nanoparticle form, Vitality Health CBD tinctures taken sublingually allow for certain effects to be experienced within minutes. Ingesting the CBD tincture can provide effects in as little as 10 minutes on an empty stomach and up to an hour if taking on a full stomach. Chronic conditions may require up to 3 months for effects to be noticeable.

How long do the effects last?

Due to differences in the body and states of health, there are a wide range of effects and degrees of effects. Some effects are overt and instant, others are subtle and progressive.

The noticeable effects of CBD generally last for about 4 to 6 hours. CBD concentration in the bloodstream drops significantly each hour after the initial dosage and after approximately 7 hours, its overt effects wear off. However, this doesn’t mean that CBD has fully exited the body. In most cases it takes about 4-5 days for remnants and traces to be eliminated entirely. Until that point CBD will continue to work alongside the natural endocannabinoids to optimize the body’s systems.

With longer term use (3-12 months) CBD has shown to greatly restore the functioning of the ECS (endocannabinoid system) leading to sustained systemic effects and improvements of symptoms in the body. The continuation of a maintenance dose is always recommended to prevent depletion of the ECS, and associated symptoms, from recurring.

When and how should I use Vitality SeaCream?

Vitality SeaCream is a topical salve formulated with nano CBD and Ocean Enhanced with single-atom sea minerals, which potentiate the effects of the CBD molecules. Skin has a significant number of endocannabinoid receptors within it. There are more CB2 receptors on your skin than anywhere else in your body, and topical preparations are able to interact with them, concentrating the effects locally. SeaCream is known to provide significant relief for site-specific skin conditions like eczema, psoriasis, rashes, hemorrhoids and acne.

SeaCream is also formulated with lemongrass, which further drives its restorative elements beyond the skin to penetrate into the joints, muscles and ligaments. Applied topically, Sea Cream has shown to provide fast-acting relief against pain and inflammation cause by injury or arthritis.

To use, simply emulsify the salve sparingly between your fingers until it melts slightly into an oily texture and cover the afflicted area 2 to 3 times daily. For persistent pain, reapply when necessary and take in conjunction with Vitality Health CBD tincture.

How long will your product last me?

For tinctures, if following standard dosage guidelines of 1 ml twice daily, a 30 ml bottle of tincture with last approximately 2 weeks.

For SeaCream, we recommend using sparingly as a small amount is generally effective. The salve will last differently depending on frequency of use and the size of area(s) being treated.

How should I store Vitality Health CBD products?

Store tinctures and salves in a cool, dry place to prevent degradation. Tinctures may be stored in the fridge.

When do Vitality Health CBD products expire?

Once opened, Vitality Health CBD products have a shelf life of up to 2 years, longer if kept refrigerated.

Can I take Vitality Health CBD with other medications?

To be safe, please always consult your doctor before using Vitality Health CBD products in conjunction with other medications. CBD has no harmful side effects when used on its own but may interact with some prescribed medications. It can have a cumulative effect with some sedatives and can inhibit enzymes required for metabolizing certain pharmaceutical drugs (like hepatic drugs) and botanical medicines.

Do I need a prescription?

No, you do not need a prescription to order or use Vitality Health CBD products.

Will CBD work for my condition?

We are prohibited to discuss with you any disease or condition in conjunction with our products. We are not physicians and cannot make claims that would prevent, diagnose, treat or cure any disease or condition you may have. Please always consult and inform your doctor before deciding to use CBD.

What if I have allergies?

Please read the list of ingredients on the individual product page for the Vitality Health CBD product you are considering in order to determine whether it contains allergens for you. Vitality Health CBD products do not contain ingredients that commonly cause sensitivities or allergic reactions like wheat, gluten, eggs, sugar, alcohol, preservatives or dairy so are highly unlikely to cause a reaction.

Are your products organic and vegan friendly?

Yes. Vitality Health CBD uses organically grown hemp in all products although domestic hemp production is not organically certifiable to date. All carrier oils and flavors are also organic and vegan.

How do you ensure the safety and efficacy of your CBD products?

Vitality Health CBD undertakes multiple levels of third party testing to ensure safety and potency of our products and ingredients. Furthermore, the testing reports (COAs) are transparent and available for public review upon request.

Are there heavy metals, pesticides or solvents in your CBD products?

No, our rigorous testing standards ensure that these toxins are not at all present in our products.

Where do you source your CBD?

All of our CBD is derived from organically grown, non-GMO, industrial hemp sourced from within North America.


3. Ordering and Shipping

What payment methods do you accept?

We accept all major credit cards, email money transfers and cryptocurrency for retail orders. We accept e-transfers and cryptocurrency for wholesale orders.

Do you accept cryptocurrencies?

Yes, please contact [email protected] for more information.

Where in the world can I order from?

You may order Vitality Health CBD products from anywhere in the world online. Please check with your local authorities to confirm the legality of consuming hemp CBD products before placing an order.



What locations do you ship to?

We ship to anywhere you can legally accept delivery of CBD products.

How will I know if my order is successfully placed?

Once you have placed your order through our website, you will receive immediate confirmation and an order number via the email address you provided to us upon ordering. If not received please double-check your spam or junk folders. If you don’t find our confirmation email within 24 hours please email [email protected] for confirmation information.

When will my credit card be charged when ordering online?

You will be charged immediately after security checks from your bank and Vitality Health CBD are authorized.

Will I receive a notification when my order has been shipped?

Yes. You will receive a tracking number via email when your package has been shipped. If you placed an order and didn’t receive confirmation or a tracking number, please contact us at [email protected].

How soon will my package ship and how long does it take to receive my purchased item(s)?

Please allow at least 48 hours for your order to process and ship. Once shipped, Canada Post states 2-10 business days for delivery depending on your shipping address. You may track your shipment on

How do you package and ship your products?

Vitality Health CBD products are packed in boxes with biodagradable protective foam chips to prevent breakage or damage. They are shipped via Express Post.

What is your order cancellation policy?

Orders that have not been shipped may be cancelled and refunded.

What is your return policy?

Please click here to review our return policy.

What do I do if there is an issue with my order?

Please contact [email protected] to report and resolve any issue with your order.

Can I purchase your CBD products in a store?

Please contact us at [email protected] with your address and if we know of retailers in your area we will send you current locations near you.

Can I purchase wholesale or in bulk?

Yes, please submit your information to receive wholesale and white label account information by clicking here.

To inquire about bulk product purchasing or buying CBD isolate for use in your own products, please email [email protected]

Do you have an affiliate program?

Yes, you can learn more about our affiliate program here. To apply for an affiliate account, please submit your information by clicking here.

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